Policies, Procedures and Guidelines

It is intended that as far as possible, all adult social care policies, operational procedures are in the public domain and as such, have been made avialable to managers, staff and the wider public through this website.

The links below provide access to the relevant  Policies, Procedures and Guidance on a range of Adult Care topics. 

A full range of NHS Highland and Highland policies can also be found on the Intranets of both organisation for those who have access.

The Personnel, Health and Safety, Training and Occupational Health policies of both organisations can be found on the Highland Life website

Access to funds (for Adults with incapacity)

Adult support and protection          Adults with incapacity

Appeals against charges          Carers          Case audit procedures

File retention policy         Highland care programme approach       

Integrated resource framework          Learning disability        Lone working policy

Mental health (see also Mental health officer)          Paying for services   

Personal plan          Self-directed support          Sensory impairment

Substance misuse         Supervison policy standards         Transitions planning         

Transport for service users          Workload management policy